Taking an Uber or Lyft ride is one of the most convenient ways to and from San Francisco International Airport (SFO). If you are new to rideshare services at SFO, this guide may address most of your questions.
Drop-Offs
If you’re taking an Uber or Lyft ride to SFO, simply tell your driver the airline you are taking, then you will be dropped off at curbside on the departures level (upper level) in the area serving your airline. Passengers can also request drop-offs at Arrivals-level or on Level 5 of the domestic garage to avoid traffic on the Departures level during peak times. Please inform your driver if you are taking an international flight so that your driver can take you directly to the international terminal.
UberX or Standard Lyft is the best option for most travelers. With these services, you are not sharing the ride with anyone but still paying a low fare. The driver will take you directly to SFO. This is especially important if you’re on a time constraint. The last thing anyone wants is an unexpected delay on the way to a flight. If you are traveling with a group, you may consider an UberXL, which seats up to four riders. Although it costs more than UberX, it is still a rather low cost option for a group with several pieces of luggage. Alternatively, an UberSUV or Lyft Plus with slightly higher cost can seat up to six passengers and comes with a high-end black vehicle driven by a commercially licensed driver.
UberPOOL or Lyft Line is not recommended for trips to the airport. This is because these services work line a van pool and usually take much longer than UberX or Standard Lyft and may experience unexpected delays. The systems match you up with other passengers going in similar directions. Unfortunately, there are may be two or three pickups and drop-offs along the way. This can cause significant delays in your trip to the airport. Unless you have a lot of extra time to spare, avoid taking UberPOOL or Lyft Line to SFO.
Pick-ups
International (Terminal 4)
All rides are picked up at curbside on the center island of the Departures-level roadway.
Domestic (Terminals 1-3)
As of June 5, 2019, rideshare pickups have been moved to Level 5 of the domestic garage. For the latest updates, visit SFO’s Ground Transportation page.
Pickup locations are located on Level 5 of the Domestic Garage. From the terminals, walk across the connecting sky-bridges to Level 5 of the Domestic Garage. Please request a ride after you have arrived the garage.
Lyft Lux and Uber Black/Black SUV/WAV are picked up at curbside.
Pro Tips
If the airport is crowded, consider contacting your driver to provide additional information about yourself to help the driver identify you in the crowd. Calling your driver is better than texting because the driver cannot respond to text messages while driving. In the meanwhile, refer to Uber or Lyft app to note the driver’s name and license plate number, and be on the look out for your driver as he or she approaches.
San Francisco International Airport occasionally makes changes to pickup locations for app based ride services. For updated information, please visit SFO’s Ground Transportation.
Ride Options
Please consider your luggage size when requesting a ride. The following options are available at SFO.
Uber
UberX: Low-cost; ideal for 1 to 2 passengers with luggage
UberXL: High capacity vehicle for a larger group with multiple bags
UberSELECT: Mid-tier luxury sedan for 1-2 passenger with luggage; a step above UberX
UberBLACK: High end luxury sedan driven by a professional driver
UberSUV: High-capacity version of UberBlack for up to 6 passengers.
UberASSIST: UberX or UberXL with drivers trained to assist passengers with accessibility needs
UberPOOL: Lowest cost option; split cost with other riders; Not recommended if under time constrain
Lyft
Standard Lyft: Low-cost; ideal for 1 to 2 passengers with luggage
Lyft Plus: High-capacity vehicle for up to 6 passengers.
Premier: High end luxury sedan or SUV
Lyft Line: Lowest cost option; split cost with other riders; Not recommended if under time constrain
Fare Estimates for Popular Destinations
SFO → Downtown San Francisco: UberX: $25-32, Lyft: $24-33
SFO → Union Square SF: UberX: $27-34, Lyft: $23-32
SFO → Palo Alto: UberX: $34-44, Lyft: $31-42
SFO → Downtown San Jose: UberX: $52-68, Lyft: $53-65
SFO → Downtown Oakland: UberX: $42-54, Lyft: $38-50
SFO → UC Berkeley: UberX: $46-59, Lyft: $42-54
Fares to and from SFO vary depending on vehicle options and travel time. Please use Uber Fare Estimator or Lyft app to get a more accurate fare estimate. For all SFO rides, Uber and Lyft also collect a $3.80 drop-off or pickup surcharge. This surcharge will be paid directly to San Francisco International Airport.
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connie jones
September 14, 2018 1:07 pmcan I order a pickup for Oakland going to SFO for tomorrow morning, Saturday at 8 am?
Rideshare Connection
September 14, 2018 2:53 pmHi Connie,
Both Lyft and Uber offer scheduled rides. Here are the instructions for scheduling a ride in advanace:
Lyft
1. Set your destination
2. Tap ‘Schedule’ on the ride mode selection screen
3. Choose a date and time and tap ‘Set pick up time’
4. Confirm your pickup and drop-off location, then tap ‘Schedule.’
More information: https://help.lyft.com/hc/en-us/articles/115013078668-Scheduled-rides-for-passengers
Uber
1. Open the Uber app, then tap the car-and-clock icon to schedule a ride.
2. Set your pickup date, time, location, destination, and ride type, and get a fare estimate.
3. Confirm the details of your upcoming trip and tap Schedule. Edit or cancel anytime before your ride. Scheduled rides are subject to the same cancellation policies as on-demand rides.
More information: https://www.uber.com/ride/how-uber-works/scheduled-rides/
Mocky
July 5, 2021 11:46 pmThere is a SCAM happening at SFO Ride-App Pick-up Zone where a man of a black sedan is imposing as a (your) lyft/uber driver and once in the car, speeds off and tells the rider he will show how to cancel the ride for free and takes the rider for less than what was charged via the app.
This incident happened today 7/5/2021 at approximately 10:50PM at Ride-App Pick-up Zone 16 at the SFO International Terminal. I only got the partial license plate (8UPXXXX, black Sedan) but the man was in his late 20s maybe 30s with reddish, slightly wavey, short hair, heavier set, ~5’8” with an accent.
He claimed to be my driver and once I got in the car and realized that this wasn’t my driver, he sped off and would not pull over. He took me as far as Millbrae and only after calling 911 did he finally turn around and returned to the App Pickup Zone.
Bridget
November 5, 2018 8:56 pmCan you use Uber or Lyft to get a ride to the rental car center instead of taking the tram? If so, is the reverse also possible…can you get a ride to the departure terminal after returning your rental car?
Thanks!
Rideshare Connection
November 5, 2018 10:07 pmTheoretically both trips can be made with Uber or Lyft. However, most drivers would not like such short ($5-6) trips. The majority of drivers spent a long time waiting in queue at SFO. A short trip like this takes them out of the queue. If they want to get matched for another trip out of SFO, they would have to start at the end of the queue.
Ed
March 1, 2019 3:48 pmI need to arrange a upcoming ride from SFO to the Chinese Cemetery in Daly City then to the Sheraton Fisherman Wharf. How would I book this?
Rideshare Connection
March 1, 2019 4:07 pmHi Ed,
Here is how to add a stop to your trip:
Uber: https://www.uber.com/en-AU/ride/how-uber-works/set-multiple-destinations/
Lyft: https://blog.lyft.com/posts/add-a-stop
If your stop is longer than 3 minutes, it’s best to request a new ride when you are ready to leave from the cemetery.
Jeanne
August 14, 2019 7:12 pmCan I use Uber to get to San Rafel or should I rent a car?
Stewart Sellars
January 6, 2020 10:47 amCan i be picked up by Uber or Lyft at the rental car centre to go to a nearby hotel or do I have to take the tram back to the airport and then use a hotel shuttle?
Rideshare Connection
January 6, 2020 11:27 amHello Stewart, You may request a ride by Uber or Lyft from the rental car center to any location.