You receive a message on your phone: “Your Uber/Lyft driver has arrived.” You look around but don’t see anyone. Where is my ride? That happens when your Uber or Lyft arrives at a different location from where you are. How...

In speaking with fellow rideshare drivers, we often hear success stories being shared. Most of the stories are about other drivers making a great deal of money in a short time. But it seemed no one has ever shared how it was done. Whether...

Immediately after the announcement of Uber reaching a settlement in two high-profile class action lawsuits, an Uber driver from San Jose, CA puts up a sign in his car. It reads, “Thank you for riding with me today! Tips are...